Wednesday, October 31, 2007

The Librarians on ABC



Dear Colleagues
Well, we have now seen the first episode of "The Librarians" on ABC tv. I joined around 50 at the National Library of Australia to share the experience - to laugh (we did a lot of this), sigh (hardly any of this) and network to celebrate the new series. Thanks very much to Sue Hutley, Executive Director, ALIA for organising the event and putting on cheese and crackers, tea and coffee for us all.
Some of us came in pearls, cardigans and sensible shoes, others more relaxed. (I had thought about coming in slippers and a dressing gown, but the pearls and cardigan seemed more appropriate). Mark Scott, Managing Director of the ABC snuck in and enjoyed watching our reaction to the program.
Thanks Anna-maria for the photograph - and we'll all watch the next episodes from our homes in future with a cup of coca, or something stronger!
Don't forget you can share comments through ALIA's blog http://www.alia.org.au/thelibrariansblog/
(And also if you are interested in PowerPoint use and misuse see the clip at http://metacole.wordpress.com/2007/10/16/the-princess-the-witch-and-the-powerpoint/)

Sunday, October 21, 2007

ALIA National Library Technicians conference

I was very fortunate to attend the ALIA National Library Technicians Conference in Melbourne earlier this month. It was very well attended – with around 400 delegates and trade registered for the conferences.
The program and information about the conference is available online at http://www.alia07.com/.
Ann Beaumont from the State Library of Victoria opened the conference, focusing on the massive changes since she qualified as a technician in the 1960s and the need to focus on users needs. An active library 2.0 participant, Ann described well the need to play with blogs, wikis and other technologies to be able to learn how we can use them to connect with users and to enable users to connect with other users in the 2000s. The conference continued the theme of choice for users and moving services which can reveal our great collections through other papers. Kevin Hennah was fabulous, with many ideas about “making over” our physical spaces to attract new users and engage better with existing users. I came back to my library convinced that we needed to buy his book
Congratulations to Dunn and Wilson study grant recipient Rebecca Evans for her project “Preserving our past to educate our future” which aims to identify, collate and catalogue photographs and other information about library technicians into an image database.
Congratulations to the ALIA Library Technician of the Year for 2007, Jennifer Dyer from NSW who has made an outstanding contribution to library technicians in schools, NSW and nationally. An amazingly dynamic and energetic person, Jennifer has inspired many others and truly deserves this recognition.
Congratulations to the conference team and the very active participants.
You can also keep up with ALIA and ALIA Library Technician developments through Facebook – its addictive and a fun way to share – give it a go http://www.facebook.com

Monday, October 15, 2007

Dynamic librarians and library technicians at the Top End


The Top End Group of the Australian Library and Information Association (ALIA) are a dynamic and successful group linking library staff together to build their expertise and services. I was very fortunate to attend the Top End Symposium which brought together library staff in all sectors. The presentations indicated that Northern Territory libraries were innovators taking new technologies and adapting them to their particular client needs.

Austin Ashe opened with a passionate declaration about the value of libraries - traditional services and online services. His legal career and commitment to communities provided different and complex perspectives on the value of libraries.

"Six Degrees of Separation " by Helen Edney introduced the enormous literacy issues in the territory. She described activities at Katherine library which have focused on improving literacy and developing life long skills from the library's program. It was a very thought provoking and good presentation.

The best paper award was given to Kay Pisel, Kormilda College for her presentation "Where to now? Positioning a school Library in the 21st Century". The range of services offered and sheer enthusiasm of staff was quite inspiring.

"Sharing Library Information - a Podcast Project at CDU Library" by Jessie Mahjouri and Marg Purnell, Charles Darwin University, described using podcasting to deliver training. A remarkably good project, the resulting audio files are easy to use and engaging. Do have a look at their service http://www.cdu.edu.au/library/LILL/podcasts.html

The conference dinner was terrific – with belly dancing and magic tricks. Here is a photograph at the dinner of ALIA local liaison officer, Jayshree Mamtora, Andrew Finegan and me. Stephen Barnett, official photographer of the symposium, has posted a wonderful set of photographs on his blog http://digitaldamage.blogspot.com/


The ALIA National Advisory Congress was also dynamic and valuable.

Congratulations to all who contributed to the events.

Top End - action packed libraries and library staff

The Top End Group of the Australian Library and Information Association are a dynamic and successful group linking library staff together to build their expertise and services. I was very fortunate to attend the Top End Symposium which brought together library staff in all sectors. The presentations indicated that Norther Territory libraries were innovators taking technologies and adapting them to their particular client needs.


Austin Ashe opened with a passionate declaration about the value of libraries - traditional services and online services. His legal career and commitment to communities provided different and complex perspectives on the value of libraries.


"Six Degrees of Separation " by Helen Edney introduced the enormous literacy issues in the territory. She described activities at Katherine library which have focused on improving literacy and developing life long skills from the library's program.


The best paper award was given to Kay Pisel, Kormilda College for her presentation "Where to now? Positioning a school Library in the 21st Century". The range fo sevrices offered and sheer enthusiasm of staff was quite inspiring.


"Sharing Library Information - a Podcast Project at CDU Library" by Jessie Mahjouri and Marg Purnell, Charles Darwin University, described using podcasting to deliver training. A remarkably

Thursday, September 27, 2007

Uniting a profession by Jean P Whyte and David J Jones Launched on 27 September, this new publications from the Australian Library and Information Association (ALIA) traces the quite sensational history of the formation of the Australian national library association. Celebrating it’s 70th anniversary in 2007, ALIA was first truly nationally established at the Australian Institute of Librarians.

Jean Whyte, 1923-2003, was one of Australia’s most outstanding library educators and leaders. For many years she worked on a history of the association – collecting papers and writing many preliminary chapters. Dr Jones, her co-author, has contributed significantly in taking over such a major project and adding his analysis.

It is a riveting read. Anyone who thought librarians meek and mild will be amazed at the stories of robust debate, sectoral and state based competition and personal rivalries. It seems little short of a major dramatic event which reveals the characters and commitment of many true library leaders, such as John Metcalf.

The insights of both authors are remarkable – and both have also contributed to the debates in the association for many years.

The book covers the period 1937-1949, to the formation of the Library Association of Australia. It contains marvellous appendices including short biographies of the major characters (over 120), information about office bearers and statistics.

The passion, the disagreements and the sense of commitment from those involved leaps off the pages. A “Bodice ripper” indeed. I encourage everyone to read this volume, whether you are a library professional or not. And ALIA encourages anyone with an interest in preparing the next volume in this history to contact the Executive Director.

To order see http://www.alia.org.au


Australian Law Librarians Association conference: The ALLA conference (http://www.alla.asn.au/conference/2007/program.htm) was held in Sydney this year and I was fortunate to attend and speak on the first day. Justice Ruth McColl opened the conference commenting on the complex issues in the move to the digital environment and outlining the history of publication of cases and the law. Baden Powell gave a very interesting presentation on technical architecture and new service delivery models. Glenda Browne’s presentation focused on the differences between legal and other indexing, which provided an opportunity to suggest improvements to legal indexes (such as filing St as "St" rather than "Saint"). Carmel O'Sullivan reported on the information literacy training she and colleagues had developed at Blakes. Her lessons learnt were – develop a lesson plan, less is best, action learning is important but not essential for all courses, reflective practice needs to be included and training should, on occasion break with convention. I reported on our client survey and the information life of our clients. All in all a very stimulating experience for the approximately 140 attendees.


Australian Law Librarian of the Year: At the conference the 2007 Australian Law Librarian of the year was announced. Congratulations to Karyn Gladwish, Director Library Services, Australian Attorney-General's Department on receiving the award – very well deserved!


"The Librarians" to be on ABC TV: Tune your sets to the ABC on 31 October at 9.30 pm for the new series "The Librarians". Keep your sense of humour while watching.

Sunday, August 26, 2007

Some photos from the IFLA pre conference for Parliamentary Libraries

News from IFLA and the Parliamentary libraries pre-conference meeting

It was very interesting and exciting to be at the IFLA Parliamentary Librarians pre-conference and hear of developments around the world. We all have so much in common—primarily a desire to ensure that all of our clients receive top quality services, that we use new technologies to achieve this and a commitment to efficient and effective research programs.

Mr S. L. Tsenoli, on day one of the conference, noted that the three most important issues for a parliamentary library were: to have a clear understanding of the needs of their clients, a flexible approach to service delivery and a determination to provide a first class service. These were reaffirming words for us in APH as the research that we have done into our clients needs really has provided the basis for our strategic planning to work towards flexible services, based on using new technology as well as existing technology and the right staffing mix.

Ian Watt from the EU reported on their major change program which, like ours, has been complex and led to considerable debate about service levels and staffing levels and skills. The concept of a skilled researcher requiring high level information skills is topical, as is breaking down boundaries between library and research staff and indeed breaking some of the boundaries between libraries and their clients.

Cape Town is cold and wet (average dam levels for the last year have been over 100%—we can but dream of this sort of environment). The South African Parliamentary Library has a terrific choir, cricket team and rugby team—all as a part of their wellness program—more food for thought!

Durban was been sunny and warm and the IFLA conference provided good food for the mind.

Australia was very visible at IFLA. Alex Byrne is the current President of IFLA and contributed to many sessions.

The Northern Territory Library won the prestigious annual Gates Foundation Access to Learning Award. The US$1 million award recognises the library’s work to provide free computer and Internet access and training to Indigenous communities and for its unique ‘Our Story’ database. The Northern Territory Library program is contributing to improvements in the lives of Indigenous Territorians living in remote communities. It assists people to retain 60,000 years of oral tradition, and plays a part in helping our Indigenous communities to survive and prosper through improved literacy skills and access to information.

IFLA Draft Guidelines for Libraries of Government Departments—the Government Libraries section have released the proposed guideline in draft form on their web site at http://www.ifla.org/VII/s4/index.htm#Publications. It is intended to both provide guidance for new libraries when they are established and to be a tool for established libraries. The Parliamentary Library section is providing significant input and has suggested that is should be more of a framework with examples and best practice in appendices. If you have suggestions please make them directly to the section chair at nancybolt@earthlink.net

The Parliamentary Library Section presentations at the conference can be found at http://www.ifla.org/IV/ifla73/Programme2007.htm:

SOLEDAD FERREIRO and JOSÉ MIGUEL MUGA (Biblioteca del Congreso Nacional, Valparaiso, Chile)
Understanding Cybersocial Network trends, for innovation in Libraries
http://www.ifla.org/IV/ifla73/papers/102-Ferreiro_Muga-en.pdf

INNOCENT RUGAMBWA (Parliament of Uganda, Kampala, Uganda)
Effective partnerships in parliamentary libraries and research services: a strategic intervention for survival in the 21st century
http://www.ifla.org/IV/ifla73/papers/102-Rugambwa-en.pdf

HUGH FINSTEN and WILLIAM R. YOUNG (Canadian Library of Parliament, Ottawa, Canada)
Partnering at the Canadian Library of Parliament
http://www.ifla.org/IV/ifla73/papers/102-Finsten_Young-en.pdf

All provide some very interesting examples of library developments.

Many Australians gave presentations (and ex-Australians) including:

Rapid and easy access: finding and getting resources in Australian libraries and cultural institutionsPAM GATENBY (National Library of Australia, Canberra, Australia)
http://www.ifla.org/IV/ifla73/papers/113-Gatenby-en.pdf

The Reflective Online Searching Skills (ROSS) Environment: embedding information literacy into student learning through an online environment.
HELEN PARTRIDGE (Queensland University of Technology, Brisbane, Australia)
Paper not available online

Public Libraries and their Communities: South Australia readsTERESA BROOK (Public Library Services, The State Library of South Australia)
http://www.ifla.org/IV/ifla73/papers/128-Brook-en.pdf

Reaching new audiences: the People Australia and Picture Australia projects at the National Library of Australia
PAMELA GATENBY (National Library of Australia, Canberra, Australia)
http://www.ifla.org/IV/ifla73/papers/147-Gatenby-en.pdf

Library 3.0: where art our skills?GRACE SAW and HEATHER TODD (University of Queensland Library, Brisbane, Australia)
http://www.ifla.org/IV/ifla73/papers/151-Saw_Todd-en.pdf

Taxonomy Directed Folksonomy: integrating user tagging and controlled vocabularies for Australian education networksSARAH HAYMAN (education.au, Adelaide, Australia) and NICK LOTHIAN (education.au, Adelaide, Australia)
http://www.ifla.org/IV/ifla73/papers/157-Hayman_Lothian-en.pdf

Special Measures for Special Libraries: Analysing Systems, Needs and WorkflowsSUE HENCZEL
http://www.ifla.org/IV/ifla73/papers/152-Henczel-en.pdf

Finally the 2010 IFLA conference will be held in Brisbane. A major undertaking, work is already underway forming a committee and planning events. It should be a great opportunity for many Australian library staff and those in the region to experience international speakers and develop networks that cross the globe.

Regards

Roxanne Missingham

News from IFLA and the Parliamentary libraries pre-conference meeting

It was very interesting and exciting to be at the IFLA Parliamentary Librarians pre-conference and hear of developments around the world. We all have so much in common—primarily a desire to ensure that all of our clients receive top quality services, that we use new technologies to achieve this and a commitment to efficient and effective research programs.

Mr S. L. Tsenoli, on day one of the conference, noted that the three most important issues for a parliamentary library were: to have a clear understanding of the needs of their clients, a flexible approach to service delivery and a determination to provide a first class service. These were reaffirming words for us in APH as the research that we have done into our clients needs really has provided the basis for our strategic planning to work towards flexible services, based on using new technology as well as existing technology and the right staffing mix.

Ian Watt from the EU reported on their major change program which, like ours, has been complex and led to considerable debate about service levels and staffing levels and skills. The concept of a skilled researcher requiring high level information skills is topical, as is breaking down boundaries between library and research staff and indeed breaking some of the boundaries between libraries and their clients.

Cape Town is cold and wet (average dam levels for the last year have been over 100%—we can but dream of this sort of environment). The South African Parliamentary Library has a terrific choir, cricket team and rugby team—all as a part of their wellness program—more food for thought!

Durban was been sunny and warm and the IFLA conference provided good food for the mind.

Australia was very visible at IFLA. Alex Byrne is the current President of IFLA and contributed to many sessions.

The Northern Territory Library won the prestigious annual Gates Foundation Access to Learning Award. The US$1 million award recognises the library’s work to provide free computer and Internet access and training to Indigenous communities and for its unique ‘Our Story’ database. The Northern Territory Library program is contributing to improvements in the lives of Indigenous Territorians living in remote communities. It assists people to retain 60,000 years of oral tradition, and plays a part in helping our Indigenous communities to survive and prosper through improved literacy skills and access to information.

IFLA Draft Guidelines for Libraries of Government Departments—the Government Libraries section have released the proposed guideline in draft form on their web site at http://www.ifla.org/VII/s4/index.htm#Publications. It is intended to both provide guidance for new libraries when they are established and to be a tool for established libraries. The Parliamentary Library section is providing significant input and has suggested that is should be more of a framework with examples and best practice in appendices. If you have suggestions please make them directly to the section chair at nancybolt@earthlink.net

The Parliamentary Library Section presentations at the conference can be found at http://www.ifla.org/IV/ifla73/Programme2007.htm:

SOLEDAD FERREIRO and JOSÉ MIGUEL MUGA (Biblioteca del Congreso Nacional, Valparaiso, Chile)
Understanding Cybersocial Network trends, for innovation in Libraries
http://www.ifla.org/IV/ifla73/papers/102-Ferreiro_Muga-en.pdf

INNOCENT RUGAMBWA (Parliament of Uganda, Kampala, Uganda)
Effective partnerships in parliamentary libraries and research services: a strategic intervention for survival in the 21st century
http://www.ifla.org/IV/ifla73/papers/102-Rugambwa-en.pdf

HUGH FINSTEN and WILLIAM R. YOUNG (Canadian Library of Parliament, Ottawa, Canada)
Partnering at the Canadian Library of Parliament
http://www.ifla.org/IV/ifla73/papers/102-Finsten_Young-en.pdf

All provide some very interesting examples of library developments.

Many Australians gave presentations (and ex-Australians) including:

Rapid and easy access: finding and getting resources in Australian libraries and cultural institutionsPAM GATENBY (National Library of Australia, Canberra, Australia)
http://www.ifla.org/IV/ifla73/papers/113-Gatenby-en.pdf

The Reflective Online Searching Skills (ROSS) Environment: embedding information literacy into student learning through an online environment.
HELEN PARTRIDGE (Queensland University of Technology, Brisbane, Australia)
Paper not available online

Public Libraries and their Communities: South Australia readsTERESA BROOK (Public Library Services, The State Library of South Australia)
http://www.ifla.org/IV/ifla73/papers/128-Brook-en.pdf

Reaching new audiences: the People Australia and Picture Australia projects at the National Library of Australia
PAMELA GATENBY (National Library of Australia, Canberra, Australia)
http://www.ifla.org/IV/ifla73/papers/147-Gatenby-en.pdf

Library 3.0: where art our skills?GRACE SAW and HEATHER TODD (University of Queensland Library, Brisbane, Australia)
http://www.ifla.org/IV/ifla73/papers/151-Saw_Todd-en.pdf

Taxonomy Directed Folksonomy: integrating user tagging and controlled vocabularies for Australian education networksSARAH HAYMAN (education.au, Adelaide, Australia) and NICK LOTHIAN (education.au, Adelaide, Australia)
http://www.ifla.org/IV/ifla73/papers/157-Hayman_Lothian-en.pdf

Special Measures for Special Libraries: Analysing Systems, Needs and WorkflowsSUE HENCZEL
http://www.ifla.org/IV/ifla73/papers/152-Henczel-en.pdf

Finally the 2010 IFLA conference will be held in Brisbane. A major undertaking, work is already underway forming a committee and planning events. It should be a great opportunity for many Australian library staff and those in the region to experience international speakers and develop networks that cross the globe.

Regards

Roxanne Missingham

Saturday, August 11, 2007

Public Libraries Australia 2007 conference

Public libraries are tremendously important in Australia - they are the heart of many communities supporting literacy, education, community development, business and culture. The Public Libraries Australia 2007 conference provided a great opportunity to share information, build stronger networks and be inspired.

Rivkah Sass - Director, Omaha Public Library, USA, inspired us to always think of the customer and work at changing our priorities to match theirs. She talked about building partnerships with community organisations, understanding our communities and their diversity and changing our processes and services.

Workforce planning to ensure that we are able to recruit to fill future positions was addresses by a number of presentations. The Intergenerational report, released by the Australian Treasury on 2 April (http://www.treasury.gov.au/igr/IGR2007.asp) identifies a reducing workforce with an aging population, falling fertility rates and rising life expectancy. Presentations by Julie Sloan, Director, Julie Sloan Management Pty Ltd, Moira Deslandes, CEO, Volunteering SA and Robert Knight related to this issue.

Shane Cathcart was inspiring with his description of West Torrens Hilton Library’s move from Siege to Sojourn. The development of a new youth strategy at the West Torrens Library Service from 2004 – 2006 focused on understanding their community, developing a basis for discussion of issues with them (including a code of conduct), new ways of engagement and a community support now built on understanding and partnerships.

Christine Mackenzie, CEO, Yarra Plenty Library, also gave an outstanding presentation on Yarra Plenty’s rebirth in the digital age, bringing staff forward with new flexible approaches, building flexibility, using new technologies to enable staff to deliver value added services and using new mechanisms to increase knowledge (such as the unconference).

Papers should be on the web site soon at http://www.pla.org.au/Conf2007/Conf07.htm

Well done Bernie, Geoff, Bill, Janice and Robert.

Regards

Roxanne Missingham

August 2007 ALIA Board meeting in Adelaide

Adelaide is a beautiful city. The Board members of the Australian Library and Information Association was fortunate to meet on 4 August in such a lovely place. The activities started with a bang with Mary Ellis winning the South Australian Library Achiever of the Year award (for details of the award see http://www.alia.org.au/awards/merit/sa.laoty/).

Mary is an outstanding library and community worker, whose work redeveloping the community information for Onkaparinga, the largest council in South Australia has led to significant improvements for the community (http://www.alia.org.au/awards/merit/sa.laoty/mary.html). Mary, and her colleagues, have used new technology to enable those in the community to access 1300 community information resources, through the database, training across the Library and broader Council staffs and promotion in the community. Congratulations to Mary and her colleagues, all who were nominated, the South Australian ALIA Group for the event and Raeco for their support and sponsorship.

At the ALIA Board meeting on the following day we discussed many issues and a full report will appear shortly. In the meantime, I thought it would be useful to highlight three major areas of discussion. Our first major item was the review of ALIA's advisory committees and representatives. ALIA is a strong organisation because of the work done by many individuals through advisory committees and representational roles and these have not been reviewed since the new ALIA structure was put in place in 2000. While many groups are working well addressing issues of important to members, some have completed their activities and wished to cease. The review has resulted in some recommendations for changes to the By-laws, and some areas where it was clear that ALIA has not articulated what is wants and serious consideration of the area s required – particularly in international relations and public libraries. The Board also met with the Public Libraries Australia Board to discuss how the current cooperative relationships should develop.

The Board also discussed the National Advisory Congress for 2007, which will focus on the issues of Education and Workforce planning. Interestingly, these were key topics at the Public Libraries Australia Conference over the following two days. Australia as a whole is facing the prospect or a serious reduction in new entrants to the workforce. Many librarians will be retiring over the next decade and we do not yet have an understanding of the numbers or skills required by the profession (including library technicians) for the next 2, 5 or 10 years. Research is essential to develop this, and then to develop a strategy to ensure there is a pool of appropriately skilled people ready to take up the positions as they fall vacant. For Education a background paper will cover:

Skills and capabilities that are needed by employers;
Scope of the library and information science sector;
Recruitment issues
Qualification issues; and
What role ALIA should play.

It should be a very importance and dynamic series of discussions through the Congress meetings in 2007 and I encourage you to attend – see http://www.alia.org.au/governance/nac/2007/ for further information.

Finally congratulations to Jane Gordon and Trevor Wakely who were appointed to the By-laws Committee.

regards

Roxanne

Sunday, July 29, 2007

Welcome




Dear Colleagues

Well we all have to start somewhere so here is my first blog entry. I have read many other blogs with interest - particularly It's all good and The shifted librarian. Some many interesting ideas to share – hopefully this blog be useful to someone too.

This year I thought a blog would help me communicate with others interested in library and information science issues, particularly digital library and service issues.

I also hope to be able to report on events in Australia during my year as President of the Australian Librarian and Information Association (ALIA). ALIA celebrates it's 70th year in 2007 and during the period there have been many changes to the membership of the association, library education and indeed to the activities and work of those in libraries. While the format of our collections and services have changed the underlying philosophy of delivering services to our clients has never faltered.

Last week was the annual conference and general meeting of the Association of Parliamentary Libraries of Australasia (APLA). The events were held at the Australian Parliamentary Library. At the conference presentations covers issues relating to our theme of collaboration and innovation in library services and research. Speakers covered issues including:

the changing nature of political use of the Internet – both citizens and politicians;
the needs of clients of Parliamentary libraries and the pressures on their time with a need for more analysis, speedier access to information and regional news resources;
the importance of parliamentary libraries in their parliaments;
new ways of thinking about our resource discovery services (catalogues), access to collection resources and delivery mechanisms (getting into other delivery services);
being smart in working collaboratively – thinking practically and working with the relationships that work on any particular issue;
grabbing new technologies and experimenting with service delivery working beyond our walls; and
that much can be done through learning by doing which can’t be done through planning.

There were great speakers and conference papers will be on the APLA web site shortly:

Harry Evans, Clerk of the Senate, Opening Address

Dr Luke Buckmaster and Dr Sarah Miskin, Politics and technology in the 21st century—taking it to the streets

Kent Fitch and Alison Dellitt (National Library of Australia), Rethinking the catalogue

Client perspectives
The Hon Dick Adams MP (Australian Labor Party, Lyons, Tasmania), Joint Chair of the Joint Standing Committee on the Parliamentary Library
Senator Russell Trood (Liberal Party of Australia, Queensland) Joint Chair of the Joint Standing Committee on the Parliamentary Library
Senator Lyn Allison (Leader, Australian Democrats, Victoria)

Rose Holley (National Library of Australia) The National Newspaper digitisation project

Mal Booth (Head, Research Centre, Australian War Memorial) Innovation online delivery at the AWM

Vic Elliott (Executive Director, Scholarly Information Services and University Librarian, ANU) Collaboration in Australian university library and information environment

Carmel McInerney (Asknow! Coordinator, National Library of Australia)
Collaboration in online reference—Ask Now

Ian Harris AO, Clerk of the House of Representatives, Close

And some pictures of those attending the events, including the current Australasian Parliamentary Librarians –

Look forward to keeping in touch

Regards

Roxanne Missingham